Privacy Policy

How we protect your personal information and respect your privacy rights

Last updated: January 15, 2025

Table of Contents

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Dubai, United Arab Emirates

X-Space Real Estate Broker

Effective Date: January 15, 2025

At X-Space Real Estate Broker, we are committed to maintaining the highest standards of transparency and professionalism. This document outlines our policies and your rights when using our services in Dubai, United Arab Emirates.

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1. Information We Collect

We may collect and process the following types of personal data:

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    Personal Information: Name, email address, phone number, nationality, identification documents (e.g., Emirates ID or passport).
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    Property Preferences: Information about your property interests, budget, investment goals, and preferred locations.
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    Transaction Data: Details related to purchases, sales, rental agreements, and financial transactions.
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    Usage Data: Information about how you use our website and interact with our content (IP address, browser type, device info, location data).

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2. How We Use Your Information

Your personal data is used to:

  • β€’Facilitate real estate transactions, consultations, and property listings.
  • β€’Respond to inquiries and provide customer support.
  • β€’Send updates about new listings, investment opportunities, and market trends.
  • β€’Improve our website functionality and user experience.
  • β€’Comply with legal, regulatory, and AML (Anti-Money Laundering) requirements in the UAE.

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3. Sharing Your Data

We do not sell or rent your personal data. However, we may share your information with:

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    Trusted third parties: Such as legal advisors, financial institutions, property developers, and government authorities, when necessary.
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    Technology partners: That assist in hosting our website, managing our CRM systems, or sending email campaigns.
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    Regulatory bodies: In accordance with UAE laws and regulations.

All data-sharing is done with the utmost confidentiality and only when necessary to deliver our services or comply with legal obligations.


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4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.


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5. Your Rights

As a user, you have the right to:

  • β€’Access, update, or delete your personal information.
  • β€’Withdraw consent to receive marketing communications.
  • β€’Request a copy of the personal data we hold about you.
  • β€’File a complaint with the UAE Data Office or relevant authority if you believe your data is being misused.

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6. Data Security

We use industry-standard security measures, including SSL encryption, firewalls, and access controls, to protect your data against unauthorized access, disclosure, alteration, or destruction.


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7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can modify your cookie settings through your browser preferences.


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8. International Transfers

If we transfer your data outside the UAE, we ensure appropriate safeguards are in place, such as data protection agreements or reliance on adequate jurisdictions.


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9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.


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10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this page regularly to stay informed.

If you have any questions about this privacy policy, please don't hesitate to contact us.